BDC Personnel

Smithtown Auto Group is currently seeking to hire a motivated BDC (Business Development Center) Representative to join our growing team.

We proudly operate multiple high-volume franchise dealerships throughout Suffolk County, including Chevrolet, Infiniti, Volkswagen &Nissan 

This position is based out of our centralized BDC office located at Chevrolet of Smithtown in Saint James, NY.

As a BDC Representative, you will play a critical role in handling inbound customer inquiries, generating appointments, and supporting the sales operations across all dealership locations. In this role, you will play a key part in managing customer inquiries and driving appointments across all of our locations.

We invest heavily in advertising and subscribe to all major automotive lead-generation platforms, producing a high daily volume of inbound opportunities. This is an outstanding opportunity for a driven, organized, and customer-focused individual looking to build a long-term career within a fast-paced automotive group.

What We’re Looking For:

• Energetic, positive, and professional attitude
• Strong communication and customer service skills
• Comfortable speaking on the phone and building rapport
• Basic computer proficiency required
• Strong organizational and follow-up skills
• Ability to work in a fast-paced team environment

Key Responsibilities:

• Respond to internet leads from dealership websites, manufacturer websites, and third-party lead providers
• Communicate with customers by phone, text, and email
• Identify customer vehicle needs through active listening and effective questioning
  
• Schedule and confirm sales appointment
• Follow up with shown and missed appointments
• Learn and follow dealership call and email processes
• Attend weekly training and sales meetings
• Communicate daily with dealership management teams
  

Compensation & Benefits:

• Earning potential: $60-000 – $75,000+ annually
• Base salary up to $800 per week for experienced candidates
• Aggressive monthly commission and bonus structure
• Medical and dental benefits available
• A 401(k) plan
• Paid vacation
• Advancement opportunities within a growing dealer group
• State-of-the-art facility and supportive management team
  

To learn more about this opportunity,  please fill out the form below and attach your resume. 

All inquiries are strictly confidential