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  • Service Manager

 

 

Suffolk County Multi Line Dealer is seeking to hire a Service Manager. You will be responsible for daily operations, profitability, employee supervision, and customer satisfaction in our Service Departments.

Essential Duties and Responsibilities:

  • Answers technical questions about warranties, services, and repairs
  • Maintains Customer Satisfaction scores at or above company standards
  • Oversees administration of warranty claims
  • Oversees training and supervising of service department employees
  • Works with upper management to make Service Department hiring and discipline decisions
  • Sets schedules / goals to Service Department employees
  • Reinforces company policies and adheres to company standards
  • Make sure that the Service Dept is  compliant with regard to applicable laws and regulations
  • Maintains good working relationship with factory(s)
  • Maintains excellent employee relations

Job Requirements:

  • At least 3 years automotive retail Service Management experience required
  • Reynolds & Reynolds / Ignite experience is preferred, but not mandatory
  • Strong record of positive Customer Satisfaction results
  • Team-oriented
  • Valid in-state driver’s license with good driving record
  • Excellent references

We will provide you with the following:

  • Salary based on your level of experience
  • Aggressive end of the month commission plan
  • Medical benefits plan is available
  • 401 (K)
  • Paid vacation
  • Six Figure Income

To apply online for this unique opportunity, please fill out the form below and attach your resume.

All inquiries are strictly confidential

 

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