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  • Service Manager

 

Service Manager

 

Nassau County New Car Franchise Domestic Dealer is seeking to hire a Service Manager.

We are seeking to hire a candidate that will be responsible for daily operations, profitability, employee supervision, and customer satisfaction in the Service Department.

Essential Duties and Responsibilities:

  • Answers technical questions about warranties, services, and repairs.
  • Maintains Customer Satisfaction scores at or above company standards
  • Oversees administration of warranty claims.
  • Oversees training and supervising of Service Dept employees.
  • Works with upper management to make Service Dept hiring and discipline decisions
  • Sets schedules / goals to Service Dept employees.
  • Reinforces company policies and adheres to manufactures standards.
  • Make sure that the Service Dept is compliant with regard to applicable laws and regulations
  • Maintains good working relationship with the factory
  • Maintains excellent employee relations

Job Requirements:

  • At least (5) years automotive retail Service Management experience required
  • Reynolds & Reynolds experience is preferred but not mandatory
  • Strong record of positive Customer Satisfaction results
  • Team-oriented
  • Valid NYS Driver’s License with good driving record
  • Excellent references

We will provide you with the following:

  • Salary based on your level of experience
  • Aggressive end of the month commission plan
  • Medical benefits plan is available
  • Demo allowance
  • Paid  vacation
  • Six Figure Opportunity

All inquiries are strictly confidential

 

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