Customer Service Manager

Nassau County New Car Franchise Dealer is seeking to hire a Customer Service Manager.

We are seeking to hire a candidate that has the ability to ensure that our customers have had a positive experience with our Service Dept.

Job Requirements

• Contact each customer to determine their satisfaction with the Service experience they had with there Service Advisor and the repair or maintenance to there vehicle
• Contact customers who have visited the Service Dept in the past to see if they have any concerns with regard to the performance of the vehicle, remind then of scheduled maintenance along with any factory recalls that may have occurred
• Great phone skills / customer service skills
• Great communication skills
• Light computer knowledge
• The right candidate will need to present themselves with a professional and polished demeanor

We will provide you with generous compensation plan and an end of the month incentive plan, a medical benefits package is also available and a paid vacation.

For further information on this opportunity, please fill out the form below and attach your resume.

All inquires are strictly confidential