BDC Manager

Stoler Lexus located at 2090 Broadhollow Road, Farmingdale, NY, is seeking to hire an experienced Automotive BDC Manager to lead our BDC Dept!

We are proud to be an Elite of Lexus dealership, recognized for our excellence in Sales, Service, and overall Customer Support.

Our phones are busy, our business is growing, and we are expanding our BDC operation — we need help now!

The right candidate will be an energetic, hands-on leader who understands how to manage, motivate, and develop a high-performing BDC team while maximizing inbound and outbound opportunities, appointments, show rates, and customer satisfaction.

Responsibilities

• Manage and oversee the daily operation of the dealership’s BDC Dept
• Recruit, train, coach, and motivate BDC representatives
• Monitor inbound phone, internet, and lead activity
• Increase appointment-setting and appointment show rates
• Ensure timely and professional follow-up with all customers
• Track individual and department performance
• Monitor call quality and lead-response times
• Work closely with Sales Management to maximize opportunities
• Maintain accurate CRM records and follow-up processes
• Develop campaigns to reactivate unsold prospects and previous customers
• Maintain the high level of customer service expected from an Elite of Lexus dealership

Qualifications

• Prior Automotive BDC Management experience preferred, but not mandatory
• Strong leadership and team-building skills
• Excellent telephone, communication, and customer-service skills
• Proven ability to increase appointments, show rates, and conversions
• Strong knowledge of CRM and dealership lead-management systems
• Highly organized and results-driven
• Ability to thrive in a busy, fast-paced dealership environment

If you are an experienced automotive BDC professional who is seeking an opportunity to step up into a management role and knows how to build a team, drive appointments, and produce results, we want to hear from you!

What We Offer;

• Salary range 75K-$90K per year / this is a commission-based opportunity
• We are offering a base salary of $900 Per Week!
• Medical and dental benefits plan
• A 401K plan
• Paid vacation 
• Growth opportunities in our organization
• A great team environment and atmosphere
• Excellent opportunity for long-term career growth with the Stoler Auto Group

We have an excellent management team that will be there to support your efforts and ensure your success

For further information on this opportunity, please call Nick Guadagno @ (516) 324-8159, or to apply online, please fill out the form below and attach your resume.  

All inquiries are strictly confidential