Delivery and Product Specialist

King O’Rourke Buick GMC Cadillac located on Route 347, Smithtown, NY is seeking to hire a Delivery and Product Specialist.

Our vehicles are built with a variety of amazing technologies and features. Every Delivery Specialist maintains a high degree of product and technology knowledge, including information about product features, smartphone applications and available resources. Our dealership & employees pride themselves on excellence customer service.

Looking for a dependable and responsible individual that can work in a fun fast paced environment.

Responsibilities:

• Ensuring that the pre-delivery has been properly performed and the vehicle is ready for the guest.
• Setting a proper expectation for the length of delivery.
• Mastering all vehicle product knowledge prior to delivery for the customer.
• Personalizing the vehicle delivery to the customer’s needs.
• Delivering an exceptional customer experience.
• Overseeing the guest’s first real interaction with their new vehicle.
• Utilizing all resources and applications to assist in product information support.
• Providing smooth transition to the Delivery Specialist for future needed information or to resolve concerns.
• Maintaining a collection of product information and resources to assist in explanations.
• Other duties as required

Qualifications:

• Strong, positive work ethic, and an interest in a long-term position.
• Excellent communication skills, attention to detail, and ability to work in a team setting
• Top customer satisfaction skills required
• Professional appearance and impeccable professional integrity.
• Valid driver’s license & clean driving record
• Customer Service and Technology Experience a plus.

We will provide you with a salary, based on your level of experience, a medical benefits plan is available, 401K match, and paid vacation!

For further information on this opportunity, please call (631) 724-4700 and ask for Samantha Dickerson or Barbara Gasparik or to apply online, please fill out the form below and attach your resume.

All inquiries are strictly confidential