Service Manager

Nassau County High Line Luxury Dealer is seeking to hire a Service Manager.

You will be responsible for daily operations, profitability, employee supervision, and customer satisfaction in the Service Department.

You must be process driven on a daily basis.

Reynolds & Reynolds experience is preferred, but not mandatory.

Essential Duties and Responsibilities:

• The ability to answer technical questions about warranties, services, and repairs.
• Maintains Customer Satisfaction scores at or above company standards.
• Oversees administration of warranty claims.
• Oversees training and supervising of Service Department employees.
• Works with upper management to make service department hiring and discipline decisions.
• Sets schedules / goals to service department employees.
• Reinforces company policies and adheres to company standards.
• Make sure that the Service Dept is compliant with regard to applicable laws and regulations
• Maintains good working relationship with the factory
• Maintains excellent employee relations

Job Requirements:

• Strong record of positive Customer Satisfaction results
• Team-oriented
• Valid in-state driver’s license with good driving record
• Excellent references

We will provide you with the following:

• Salary based on your level of experience
• Aggressive bonus plan
• Medical benefits plan is available
• A 401(K)
• Paid vacation
• This is a Six Figure opportunity

For further information on this opportunity, please fill out the form below and attach your resume. 

All inquiries are strictly confidential