Service Manager

Eastern Suffolk County New Car Franchise Dealer is seeking to hire a Service Manager. You will be responsible for daily operations, profitability, employee supervision, and customer satisfaction in the Service Department.

Essential Duties and Responsibilities:

• Answers technical questions about warranties, services, and repairs.
• Maintains Customer Satisfaction scores at or above company standards.
• Oversees administration of warranty claims.
• Oversees training and supervising of service department employees.
• Works with upper management to make service department hiring and discipline decisions.
• Sets schedules / goals to service department employees.
• Reinforces company policies and adheres to company standards.
• Make sure that the Service Dept is compliant with regard to applicable laws and regulations
• Maintains good working relationships with factory
• Maintains excellent employee relations

Job Requirements:

• At least 3 years of automotive retail Service Management experience required
• CDK experience is preferred but not mandatory
• Strong record of positive Customer Satisfaction results
• Team-oriented
• Valid in-state driver’s license with good driving record
• Excellent references

We will provide you with the following:

• Salary based on your level of experience
• Aggressive end-of-the-month commission plan
• A medical benefits plan is available
• 401(K)
• Paid  vacation
• $125K- $150K earnings

To apply online for this unique opportunity, please fill out the form below and attach your resume.

All inquiries are strictly confidential