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  • Customer Experience Manager

 

Customer Experience Manager

 

High volume Suffolk County New Car Franchised Dealer is seeking to hire a Customer Service Manager.

We are seeking to hire a candidate that has the ability to ensure that our customers have had a positive experience  that they received in our Service Dept.

New Car Dealership Experience is a Plus.

Job Requirements

  • Contact each customer to determine their satisfaction with the service work performed to ensure we are consistently exceeding customer expectations.
  • Stay in contact with the ” Waiting customers ” and checking on the progress of their car and give continual updates
  • Monitor hold-overs and make sure the customers are updated
  • Great phone skills
  • Excellent people skills
  • Computer savvy
  • Must have a professional and polished demeanor
  • Handle customer complaints with the factory
  • Keep a log of the CSI daily

We will provide you with a salary, based on your experience level, monthly bonuses, when hitting targeted levels and a medical benefits package is also available.

You will be working in a great work environment, with a very supportive management team!

For further information on this opportunity, please fill out the form below and attach your resume.

All inquiries are strictly confidential

 

Honda of Valley Stream..