BDC Personnel

Atlantic Chevrolet Cadliiac located on Sunrise Hwy, Bay Shore, NY is looking for Internet Sales Specialists to join our team. Automotive experience is preferred, but we will train the right candidate.

You are the first person our customers speak to via the Internet or phone. BDC Representatives are responsible for handling incoming phone calls and internet requests as well as for scheduling appointments. We are looking for candidates who have a professional voice and are sympathetic to the customer’s needs. This is a great career opportunity for applicants with automotive experience or any other customer service/telephone contact experience.

Responsibilities

• Answers all incoming calls to the department and schedules appointments  
• Answers all internet inquiries to facilitate appointments at the dealership  
• Makes phone calls to customers after they visit the showroom to find out about their experience
• Makes outbound calls to our current customers to remind them of lease termination or equity positions in retail vehicles
• Helps customers with vehicle selection and promotes model options and features, value-add products, and services via phone, email, text, or chat
• Maintains accurate sales documentation
• Maintains up-to-date knowledge of all vehicles, accessories, financing options, and promotions
• Attends all staff meetings, trainings, and educational classes as required
• Helps educate/train new staff members
• Performs other duties as assigned

Qualifications

• Bilingual a plus!
• Basic phone and computer/internet skills  
• Must have a clear, articulate, and pleasant speaking voice  
• Must be a genuine people-person  
• Customer service and/or telephone contact experience
• Sales experience a plus (any industry)
• Excellent communication and interpersonal skills to interact professionally with customers, co-workers, management, and others
• Must be dependable and report to work every day on time
• Must be friendly and upbeat and like talking on the phone, helping people find answers to their questions
• Must be able to address and answer customer requests via phone and e-mail  
• Strong organizational skills and the ability to effectively multitask  
• Excellent written and verbal bilingual communication skills are a plus
• Excellent follow-up skills  
• Dependable and compliant in following an assigned work schedule, which will include evening and weekend hours

We are looking for candidates who have a professional voice and are empathetic to the customer’s needs. This is a great career opportunity for applicants with automotive experience or any other customer service/telephone contact experience.

We offer:

• Salary range $45K – $80K per year / This is a commission-based opportunity
  
• Hourly salary,  commission on appointments, and bonuses on sales
• Paid training
  
• Sick leave
• Medical, Dental, & Vision (after 90 days of employment)
• A 401(k)
• PTO / Paid time off
• Paid vacation
• Employee Discount Purchase Program
• Employee assistance programs
• Employee referral program

We want to hire only the best, so you must pass a drug test and a background check.

For further information on this opportunity, please call Director of Internet Sales and Business Development Michael Ostrow @ (631) 940-5399 or to apply online, please fill out the form below and attach your resume.

All inquiries are strictly confidential